SRE-Based Autonomous Managed Operations and Operations Vector Our "Outcome-Based" method, integrating iterative and agile delivery, ensures reliable, cost-predictable outcomes for our customers.

Key Outcomes:

• 24/7 SRE-based Managed Operations for Cloud and Container environments

• Proactive monitoring for known issues with preemptive remediation recommendations

• Machine Learning for analyzing application behavior and continually improving operational efficiency

• Incident, Change, and Release Management

• Patching, Disaster Recovery Strategy, and Backup Management

• Continuous Security, Compliance, and Cost Optimization

Modern operations teams are expected to either proactively prevent potential issues or enable automated issue remediation with minimal human intervention. There are two approaches to issue detection and remediation in operational infrastructures:

• Reactive: Identifying issues as they arise and implementing established remediation plans.

• Proactive: Monitoring for early signs of potential issues and suggesting remediation before problems occur.